New Steps Shoes Polices

Customer satisfaction is our priority. Please review our exchange policy carefully before placing your order if you are an international customer.


  1. Exchange & Refund Policy
  2. Shipping Policy
  3. Copyright & Trademark Disclaimer

Exchange & Refund Policy

  • International orders are eligible for exchange within 15 days of receiving the order.

  • To initiate an exchange, please contact our Customer Care team first.
    📧 Email: aaminaa.art@gmail.com
    📞 Phone/WhatsApp: +92 323 9872352
    They will provide you with the return address and further instructions.

  • Important:

    • You will be responsible for return delivery charges, which must be paid separately.

    • Returns must be sent via a reliable international courier service like FedEx.

    • Once your return parcel is received, our team will inspect the product carefully to ensure it is in its original condition (unused and undamaged).

  • After inspection:

    • You will need to place a new order for your exchange item.

    • New shipping charges for the exchanged product will be communicated to you, which must be paid before dispatch.


Non-Exchangeable Items

  • Sale items are non-exchangeable and non-returnable under any circumstances.


Important Notes

  • Exchanges are subject to product availability.

  • If you have any other queries, please refer to our other policies or contact our Customer Care team.

Shipping Policy

We’re delighted to deliver our handmade art pieces worldwide! Please review our international shipping guidelines before placing your order.


Delivery Time

  • All international orders are delivered within 10 to 12 working days after order confirmation and advance payment.

  • Delivery times may vary slightly based on destination country and customs clearance processes.


Courier Service

  • We use FedEx for all international deliveries to ensure fast and secure shipping.


Tracking Your Order

  • Once your order has been dispatched, we will provide you with a tracking number via email or WhatsApp.

  • You can use this tracking number to check the real-time status of your parcel directly through the FedEx website.


Important Notes

  • Delivery timelines start after your order has been confirmed and advance payment received.

  • For any shipping-related questions, feel free to contact our Customer Care team:
    📧 aaminaa.art@gmail.com
    📞 +92 323 9872352

Copyright & Trademark Disclaimer

Last Updated: May 7, 2025

Thank you for visiting our store. We value transparency and respect for intellectual property. Please carefully review the following information regarding the sale and presentation of branded products on our website.


1️⃣ Brand Ownership & Trademark Rights

All product names, logos, brands, and other trademarks or images featured or referred to within our store are the property of their respective trademark holders. These trademark holders are not affiliated with, nor do they sponsor or endorse, our store or our products.

This includes, but is not limited to, luxury women’s shoe brands such as:

  • Christian Louboutin
  • Jimmy Choo
  • Manolo Blahnik
  • Gucci
  • Prada
  • Valentino
  • Saint Laurent
  • Chanel
  • Dior
  • Versace
  • Kandee
  • Schiaparelli
  • ABING WANG
  • Dolce & Gabbana
  • The Row
  • Balenciaga
  • Jacquemus
  • And More....

And any other luxury fashion brands.


2️⃣ Product Authenticity & Sourcing

We do not claim any official partnership or direct affiliation with the brands listed above. All branded products sold through our store are either pre-owned, sourced through authorized third-party suppliers, or are unbranded lookalike items unless explicitly stated.

We strive to ensure all items are described accurately and comply with applicable laws regarding resale and intellectual property.

3️⃣ Use of Brand Names & Logos

Brand names are used solely for identification purposes to describe the products being sold and their style inspiration. The use of any brand name does not imply a direct relationship, sponsorship, or endorsement by the brand owner.

Logos, images, and trademarks that belong to the brands remain the property of their respective owners.


4️⃣ Copyrighted Content

All images, descriptions, and content created by our store remain our intellectual property unless otherwise stated. Unauthorized use, reproduction, or distribution of our content without prior written permission is prohibited.


5️⃣ Reporting Infringements

We take intellectual property rights seriously. If you believe that any content or product listing on our store infringes upon your legal rights, please contact us immediately at:

📧 aaminaa.art@gmail.com
📱 +92 323 9872352

We will promptly investigate and take appropriate action.